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What Others Are Saying...

"Dear Jan and David, 

I just attended mediation with some relatives that have owed me money for 5 years and have not paid me.  Although I felt like I had "right" on my side - when the mediator said who would like to go first - I thought about what I had learned with you and let them go first knowing that it would defuse the situation if they felt heard and validated.  It worked like a charm and magic entered the room when I listened without replying or saying anything and leaving my defensiveness on the chair outside of the room.  Healing and forgiveness took over and we ended the mediation with kind, loving words and a hug.  The mediators and the lawyers were stunned and in awe and I attribute my new blessed skills to your teachings.  I thank you both humbly for your sweet teachings and for the valuable life lessons I have learned in this most effective and beautiful process.

Sincerely,"